It catches what matters before you have to.
Watches for urgent issues, no-shows, SLA risk, and VIPs — surfaces the few that matter, and escalates by the right channel.
Attention radar & escalation
Most events pass · the few that matter climb
What it does
Proactive, not waiting to be asked.
Proactive
It watches for what needs attention instead of waiting to be asked.
The right few
The important things surface; the noise is handled quietly.
Escalation that reaches you
A flag, then a text, then a phone call for a real emergency.
How it works
From a stream of events to a ringing phone.
Every event flows past — messages, jobs, tickets, deadlines.
Urgency, SLA risk, a VIP, an emergency — it knows the difference.
In-app flag, then a text, then a phone call.
Escalated to whoever is on call, by the channel that fits.
Illustrative example
An outage report lands at 2am. The operator recognizes the emergency and, instead of letting it sit until morning, calls the on-call person’s phone — while the routine messages from the same night wait quietly for daylight.
Never miss what matters.
Let the operator watch the stream and reach you only when it counts.